At Creamery Tire Inc, we take pride in offering the best customer experience to Creamery, PA, Norristown, PA and Quakertown, PA. We strive to provide our customers with the best experience possible each visit.
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4123 Creamery Rd
Creamery, PA 19430
Phone: (610) 489-2122
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Im new to the area and Creamery Tire was recommended to me by a friend. I am so glad that I listened to her! There was a line to the door when I arrived, due to an electrical outage in the area. I was worried that I had picked the wrong day to come when it took 15 minutes to get to the counter. Doug took care of setting up my appointment and was polite and friendly right from the start. I sat down to wait for maybe 5 minutes when the handy alarm that he gave me went off. I pulled my car into the carport and was greeted by a friendly & polite mechanic whose name I didn't catch. Then I sat for another 5-10 minutes when I was called to cash out. Again, very polite, and surprised me not only with a customer credit for my next visit but also a tire rebate that I was not aware of!! This is by far the friendliest and most well-organized service appointment I have ever had for my vehicle. It took about 30 minutes from start to finish and I was on my way. Thanks to all of the hard workers there who made it so quick and easy!! I will most definitely return!! PS: I love my new Cooper CS5 Ultra Touring Tires!!
Business reply to this review:
Thank you for sharing your experience Pam, and I know you'll be happy with those Coopers for a long time.
I purchased 4 tires about a month and half ago and noticed a little bit of whine coming from one of them after app 3000 miles. Contacted them and went in the next day. They took the car in, placed all 4 tires on the balancer and found 2 were defective. They replaced the tires free (I had to pay for balancing), and even had 2 tires brought 'in case they were bad'. This is one more reason to go to them. Great price, great tires, great service and very professional. Thank you
John, I'm glad we were able to take care of your problem. Thank you for the great review.
This is the best place where they have trustworthy and friendly employees. They are fast and reliable service. I would recommend them to anyone. The longest I have ever been there is for 1hr for 2 new tires.
Carolyn, thank you so much for sharing! We really appreciate the great review.
All I can say is wow. I ordered my tires on a Wednesday and got the call on Thursday that it was in. I drove up during my lunch hour. They had me back at the office within an hour. Now I got there before the rush. They are courteous and extremely friendly. I know where I will be going from now on to get my tires.
Thank you so much for sharing! We really appreciate the kind words.
For the past month i have had a bad vibration in my truck when it hit 50 mph and above that would shake my insides crazy. I went to creamery for help to see if the balancing need it to be checked. they not only fixed the problem with professionalism their customer service was second to none!!!!! Their was no charge and i believe its because something like that should have been done right the first time!!! They have earned my business from here on out!!!! Thank you creamery tire. OUTSTANDING!!!