At Creamery Tire Inc, we take pride in offering the best customer experience to Creamery, PA, Norristown, PA and Quakertown, PA. We strive to provide our customers with the best experience possible each visit.
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4123 Creamery Rd
Creamery, PA 19430
Phone: (610) 489-2122
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The guys here are phenomenal. Once your car gets into their garage, you're usually out within 10 minutes. I went in to have all 4 tires replaced on my all wheel drive car because I destroyed one due to a monster sized pothole. The guy at the counter came out to my car, looked at the tire and was able to have one shipped and installed the next day. I went in on Good Friday and called before getting there. One of the guys that answered the phone told me it was about a 2 hour wait due to it being a holiday. The beauty is that they do not take appointments. When I got there, they were very personable as well as knowledgable. I waited about one hour and 45 minutes when they called my name to have the car driven into the garage. The wait was long only because it was a holiday and everyone was there, but once I got my car in, they replaced 2 tires and had me out the door within 10 minutes. Even the mechanics in the garage are personable. I would go back any day and have already recommended it to all of my friends for whenever they need tires replaced.
Creamery Tire always has the best prices, and today I learned they're honest, too. I was told by another repair shop the screw puncture in my almost new tire couldn't be fixed. I called Creamery for a replacement tire, went to have it installed today, and they said they could fix the old tire. Their honesty saved me $102. GO CREAMERY!
Great service, very good prices and an overall excellent experience.
A great experience, start to finish... when I first called, I was honestly just feeling out options. We'd looked up some brands online and I was thinking of ordering them myself and getting them delivered to a garage, just to make sure we got a good price.
But the guy I talked to on the phone (Jesse) not only knew plenty about the tires, he patiently walked me through why the cheaper option was just fine, and then it turned out Creamery's price was better than what I'd found at any of the online discounters. They ordered the tires for me and had them in the shop, in the right size (which I might not have done right myself) in days.
And when I brought the car in, I came expecting to wait a long time... even brought work to do... but I was in and out of there in about 15-20 minutes, for a change to all four tires. On the way home, I noticed a thumping noise and called. Despite it being minutes from closing, they asked if I wanted to come back in... which I did... and they were extremely friendly about it.
Turned out I had just gotten a big stone wedged in the tread... but they checked everything to make sure... then put the tires back on again... and I was out of there, problem free, about two minutes later. The tires feel great, the service was excellent and quick, and the price better than we found anywhere.
The shop is a good 20 miles from my residence, but went there at the recommendation of a friend. Quick service and relatively friendly staff. However, I call the Dunlop tires I bought "the tires from hell." My car has never felt the same since I bought them. They run rough despite the wheels being balanced several times. I always have a slow leak on one or the other tire so that I have to go to the Wawa air pump every other day. Problems have been addressed at the Skippark shop but persist. Paid Toyota to have a go at them - temporary fix - the problems soon returned. Now I have a kind of slapping noise when I drive, yet the tires look clean. I originally came from a place where cars went to grow up, and dunlop tires were the king of the road. What I bought has me grinding the enamel out of my teeth to the gums.
Business reply to this review:
I am sorry for the experience you are having. If the tires appear to be fine but are making some sort of noise please contact us so we can see if there is a defect or warranty problem we can get covered for you. We certainly do not want you to be unhappy with the tires you purchased.