At Creamery Tire Inc, we take pride in offering the best customer experience to Creamery, PA, Norristown, PA and Quakertown, PA. We strive to provide our customers with the best experience possible each visit.
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I wanted to thank Jim for going above and beyond the call of duty yesterday. I got a flat tire on my home from work in a area I'm not familiar with. I pulled in to the parking lot of a beer outlet who offered to call Creamery Tire and see if someone could come around the block and take a look at my tire. Jim arrived and put my spare tire on, even having to go back to work to get a hammer to get my hubcap back on. I followed him back to Creamery Tire where a friendly counter employee put in a request to replace my tire. I asked the employee for Jim's last name. She laughed and said there is only Jim here and he is one of the owners! I have been in customer service my entire life and never have I have been so impressed with the kindness of one individual to another and his willingness to help a non-client on what was a very hot and busy work day for him. Jim is not only a great guy but an outstanding example of customer service at its best. I will recommend Creamery Tire to my family, friends and work associates.
Business reply to this review:
Denise, thank you for the review and kind words. I am glad we were able to help you out and get you back on the road.
Here is the deal, if you go somewhere else , you need to have your head examined! This place is the best ever!!!!!!!
Remo, Thank you for the glowing review, we're glad we were able to fix the tire on your van today.
I just wanted to say thank you for servicing me late yesterday evening.. I called for Road Side assistance thru may insurance company @ 12:07 they didn't get to me till 5:52... I rushed there and you made the rest of my day better. I arrived there @ 6:35 and you made it happen Thanks for everyone that went the extra mile to help me out Yesterday!
Ernest Whyte (aka Tom I'm Ernest not TOM LOL)
Ernest, thank you for the review. We are glad we were able to help you out and get you back on the road.
Very professional courteous and they are family oriented great prices on tires would highly recommend it's worth the wait good luck with the chalfont location
Thank you for the kind words and the recommendation. We will hopefully have the Chalfont location open soon.
Why do I drive over 30 miles to use Creamery Tires? SERVICE, KNOWLEDGE OF THE PRODUCT, AND PRICE. I arrived today (4/30/18) and I encountered a full parking lot and a very busy waiting area. Approximately 1 hour later I was out the door with my brand new Pure Contact Continental Tires. Hey guys any chance you opening a store in the Malvern Pa area, you would blow away any competition in the area....
Thank you for the wonderful review. We are glad we were able to take care of you, and we hope you love your new Continentals. We are opening new stores in the near future, but at this time we do not have a plan for a store in the Malvern area. In the future that is an area we are targeting for expansion, but it may be a few years.
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